Loyalty Card Terms and Conditions

Loyalty Card Terms and Conditions
  • Goodies Food Hall Loyalty Card Terms and Conditions

  1. These terms and conditions govern the collection and use of points and set out the terms of contract between Goodies Food Hall (“us” or “we”) and you the customer relating to the Loyalty Programme.
  2. You can join the Loyalty Programme by applying for a Goodies Food Hall Loyalty Card instore only (at the tills) at Goodies Food Hall, French’s Farm, Wood Lane, Pulham. IP21 4XU.
  3. To register for the Loyalty Programme you will need to record your name, address and email address with our staff at our tills instore at Goodies Food Hall.
  4. We will also give you the option to opt in receive news about special events and new products, discounts, offers and promotions. We will never share your contact details with a third party.
  5. On completion of the registration form, you will be issued a Goodies Food Hall Loyalty Card which can be used to earn points on the same Loyalty Account.
  6. By completing the Goodies Food Hall Customer Loyalty Programme registration you automatically accept these terms and conditions.
  7. We may refuse an application to join the Customer Loyalty Programme for any reason at our sole discretion including (but not limited to) risk of reputational damage to us, any reasonable suspicion of previous criminal activity including shoplifting or any previous history of verbal or physical abuse to Goodies Food Hall staff.
  8. A Loyalty Account will be created in your name to record points to be earned or redeemed by you.
  9. You must be 16 years of age or over and resident in the UK to join the Goodies Food Hall Loyalty Programme.
  10. Your Loyalty Card is issued to you but remains the property of Goodies Food Hall. You must return your Loyalty Card to us on request or destroy it if we so reasonably request. You are responsible for the security of your Loyalty Card, security details relating to your Loyalty Account and for the transactions and/or redemption of points made using your Loyalty Card.
  11. Your Loyalty Card can be used to earn points at Goodies Food Hall Restaurant. Details as to how points can be collected and redeemed appear below.
  12. Loyalty Points are personal to you and cannot be transferred to anybody else. Loyalty Points may only be redeemed and earned in accordance with these terms.
  13. Your Goodies Food Hall Customer Loyalty Card cannot be used as a credit card or a guarantee card.
  14. The Goodies Food Hall Loyalty Programme is only for consumer use. The Loyalty Card cannot be used for any transaction where the beneficiary is a business entity or for any other commercial purposes.
  15. If you materially breach these terms, and where such breach can be remedied, if you do not remedy the breach within 30 days of a written notice of the breach from Goodies Food Hall or if Goodies Food Hall reasonably believes that you have breached these terms and/or abused the Loyalty Programme, your Loyalty Card may be terminated, any points earned but not redeemed may be cancelled and your Loyalty account closed without prior notice.
  16. Goodies Food Hall reserves the right to take any action deemed necessary where a Loyalty Cardholder is found to have abused the Loyalty Programme.
  17. In addition to the above, Goodies Food Hall reserves the right to (i) stop issuing Loyalty Cards at any time if we decide to terminate the Loyalty Programme; (ii) to alter or amend the terms and conditions of operation of the Loyalty Card and/or the Loyalty Programme by publishing notices on our website www.goodiesfoodhall.co.uk and/or (iii) withdraw or cancel the Loyalty Card and/or the points (including but not limited to the redemption and issue of such) and/or Loyalty Account on reasonable notice to you by email or by publishing such notice on our website at www.goodiesfoodhall.co.uk.
  18. Our Privacy Policy relating to this Loyalty Programme (which can be accessed at www.goodiesfoodhall.co.uk) sets out the information that we will collect about you, how we use the information and whom it may be shared with including, but not limited to, details of the promotional information that we hope to provide.
  19. We will retain your personal information for as long as you are a member of the Loyalty Programme. You may cancel your membership at any time by contacting us at info@goodiesfoodhall.co.uk
  20. The Loyalty Programme is operated and promoted by Goodies Food Hall, French’s Farm, Wood Lane, Pulham, Norfolk. IP21 4XU.


  1. Please refer to our Privacy Policy at www.goodiesfoodhall.co.uk which explains how we capture and use your personal information.
  2. These terms and conditions should be read in full.

Acceptance of Terms and Conditions

  1. By registering for the Goodies Food Hall Customer Loyalty Programme you agree to abide by the terms and conditions of use.